“We are in this for the long haul,” Olsavsky said of AWS on Thursday’s earnings call. “We are looking?for a return on capital, free cash flow, and happy customers in this space.”
“We have continuously improved our experience since launch, but even at launch, when customers told us their kids had made purchases they didn’t want we refunded those purchases,” Amazon Vice President and Associate General Counsel Andrew DeVore said in the letter. “And as we have made clear from the outset of your inquiry, our experience at launch was responsible, customer-focused, and lawful, including prominent notice of in-app purchasing, effective parental controls, real-time notice of every in-app purchase, and world-class customer service.”
“We’re obviously aware of the challenges that Seattle has faced with the growth of Amazon which were, frankly, unanticipated,” Patchett said. “I don’t think Amazon even knew the degree to which they were going to grow when they came to Seattle. The advantage here is we have the ability to plan in advance.”
“The vast majority of sellers in our store are honest entrepreneurs but we do not hesitate to take aggressive action to protect customers, brands, and our store from counterfeiters,” said Dharmesh Mehta, Amazon’s vice president of Customer Trust and Partner Support, in a statement Thursday morning. “Amazon and Valentino are holding this company accountable in a court of law and we appreciate Valentino’s collaboration throughout this investigation.”
“This is an urgent issue that needs to be addressed as China makes investments in, and cooperates with, African nations under the initiative,” she added.
“We are introducing a policy change around customer reviews,” said?spokeswoman Angie Newman via email. “Customers can now only submit a limited number of non-Amazon Verified Purchase reviews a week. The limit is five and the count is calculated?from Sunday at 12:00am UTC through Saturday 11:59pm UTC. Customer’s ability to submit Amazon Verified Purchase reviews will not be impacted. This policy also does not apply to Vine reviews or reviews on digital and physical books, music, and video.”
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“We’re excited to be opening an Amazon Pop Up location in Seattle, and are currently hiring,” an Amazon spokesperson said in a statement. “Stay tuned for additional details down the road.”
“We believe there is tremendous potential in our community-first approach to game discovery and sale,” Tester wrote. “It allows streamers to play and promote games they authentically enjoy and be rewarded for helping fans find new content. The community will love supporting streamers they watch by shopping local, right from the channel page they’re already spending time on. These interactions create new motivations for purchase to bring you new and highly engaged players.”
“You have to be experimental to accomplish anything important,” Bezos said. “That means you will be wrong a lot. You will try something on your way to that vision and that will be the wrong decision. You’ll have to back up and take a little course correction and try again.”
“There are little surprises scattered throughout the architecture of our office buildings, everything from nooks to entire floors where Amazonians can leave their desks behind,” reads a company blog post from last year. “These are spots to re-focus, unwind, collaborate, meet friends for lunch, or get the benefit of a fresh vantage point.”